Insurance
Anyone who plans to drive one of our vans must have their own personal auto insurance with primary liability coverage and collision coverage. Each driver must submit their proof of insurance online in advance and be added to the rental agreement before they are eligible to drive one of our vans.
Driver’s License:
A valid driver’s license must be presented. Acceptable licenses include those issued by the U.S., Canada, or Mexico. An International Driver’s Permit and your home country’s license is required for anyone visiting from countries other than the three listed above. However, all drivers do need to carry their own personal auto insurance policy with primary liability and collision coverage.
Driving Age:
You must be 25 years or older with a valid US driver’s license to rent and drive one of our 15 passenger vans. We do allow drivers age 21-24 for an additional underage driver fee. Nobody under 21 years old is allowed to drive our vans. Underage drivers must be approved by Sobro5Transport, LLC in advance.
Payment:
Payments may be made by credit card, debit card, check or wire transfer, however, if you pay by check or wire, we must have a major credit card on file at the start of the rental for incidentals.
How to reserve a van?
You can reserve your van through our online reservation system, or you can call us at (520) 372-2063 and we’ll set up a reservation with you over the phone.
Travel to Mexico - Zona Libre (Free Zone):
Travel to Mexico is permitted within the Free Zone (Zona Libre) located in the northern part of the State of Sonora. Please refer to the map for the designated area.
Only certain Sobro5Transport vehicles are permitted to travel into the Zona Libre. Vehicles 1501 and 1202 are currently authorized.
If you plan to take the van into Mexico, please indicate this in the Notes/Comments section when making your reservation.
Mexican auto insurance is required. Mexican insurance must be purchased separately before entering Mexico. We can assist you with obtaining the required Mexican insurance.
Please contact us if you have any questions about traveling to Mexico with a Sobro5Transport rental van.
No Smoking Policy:
There is no smoking allowed in our vans. You will be charged a mandatory $250 cleaning fee if there’s evidence of smoking in our van during your rental, including cigarette butts, ash, or a lingering scent of smoke.
How many miles can I drive?
We allow 200 free miles per day over the course of your rental. We charge $0.30 per mile over that limit.
Cleaning:
Please be courteous when returning our vans. Any van returned with an excessive amount of mud, sand, trash, pet hair, etc. may be assessed a cleaning fee, the cost of which depends on how much extra time is required to properly clean the vehicle, with a minimum fee of $100.
Cancellations:
Cancellations made within this 48-hour period prior to your rental are subject to a one-day rental charge.
Pick Up and Return Times:
Pick up times are from 8am to 6pm Mon-Fri and 8am to 3pm Sat-Sun. Unless other arrangements have been made with Sobro5Transport. Vans rentals are for a 24-hour period.
